2023 Digital Government Delivery Workshop Registration

Organization Category

The 2023 Digital Government Delivery Workshop categorizes PNG’s public bodies based on their varying levels of digital transformation initiatives:

Category 1: Digital Leaders
In this category, there are very few, if any, public bodies that are leading the charge in digital transformation. These entities possess robust digital infrastructure and connectivity, enabling them to digitize most of their operations. They offer a comprehensive array of digital services and have fostered a culture of innovation. These digital leaders actively embrace emerging technologies and prioritize data-driven decision-making.

Category 2: Digital Progressors
Public bodies in this category have made significant strides in their digital transformation journey and demonstrate a strong foundation in terms of digital infrastructure and connectivity. They are in the process of digitizing the majority of their operations and have started to provide digital services. Their service portfolio comprises a blend of digital and traditional offerings, with a focus on enhancing data integration and enhancing the user experience. However, only a few agencies have reached this level of
progress.

Category 3: Digital Adapters
In Category 3, most national agencies are found. These public bodies recognize the importance of digital transformation and are beginning to fortify their digital infrastructure and connectivity. They are actively adopting technology to digitize their operations and are making efforts to offer digital services. While they encounter some challenges, including infrastructure, connectivity, and capacity constraints, they are dedicated to enhancing their digital capabilities.

Category 4: Digital Beginners
This category encompasses the majority of provinces and agencies that are at the initial stages of their digital transformation journey. They are working to address infrastructure and connectivity issues, as well as build their capacity. These entities are not yet providing digital services and may face resource
limitations and resistance to change.

Category 5: Digital Strugglers
The entities in this category, mostly provinces, face significant challenges in their digital transformation efforts. They lack fundamental digital infrastructure and connectivity and do not offer digital services. Moreover, they often grapple with resource constraints, including budget support, capacity limitations, and administrative support.

These five categories help classify public bodies based on their digital transformation maturity, reflecting the diverse challenges and progress in their respective journeys towards digitalization.

Organization Category

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