The Papua New Guinea government has recognized the significance of harnessing ICT to transform public administration. Digital transformation is the integration of digital technology into all areas of the ICT sector, with specific focus on government business and public sector functioning, fundamentally changing how public services operate and deliver value to its citizens.
The Government of Papua New Guinea is using digital transformation to change public administration processes, culture and citizen experiences using information and communications technology (ICT) advancements as an enabler.
The Department of Information and Communications Technology (DICT), as the lead agency, aims to facilitate this transformation journey starting with transformation of government service delivery on a Whole-of-Government basis.